This blog calls for the Ontario government and law enforcement to end the ESA's monopoly, cut fees across the board.

Limit its absolute power. Investigate and stop the alleged criminal abuse of that power and self-enrichment.

Expose fundamental flaws that deteriorate safety causing more accidents, fires and fatalities.
It looks like there are grounds to suggest that the preceding and/or the following could be true.

ESA. Public safety priority is on paper only

Do you think the ESA's public safety mission is replaced with the abuse of power and greed in what they really do?

The Electrical Safety Authority vision is Ontario free of electrical fatalities and serious damage, injury or loss. ESA site, mandate, values, corporate documents, and promotional materials trick people into believing that public safety is the top priority. When in fact their mission is paying themselves very high salaries at the expense of electricians and general public.

For example, in the ESA 2013 fiscal year-end annual report there are 293 variations of the word "safe". 2014 report has 261. Total of 554 words safe, safer, safety, etc. in two reports.

But there is no single mentioning that at the end of 2014 ESA customer service representative annual salary started at $68,900!
payments and contributions into pension plan
comprehensive health coverage including
prescription drugs
eye care
dental benefits plan
PLUS direct and indirect allowances, benefits, reimbursements
paid vacation and holidays coverage
PLUS other payments, compensations we are not aware about

And the total aggregate value of CSR's annual income with all direct and indirect allowances, benefits, contributions and reimbursements could be up to $90K. Which is much greater than income of many self-employed highly experienced and skillful residential electricians!!!

Yes. Annual salary starts at $68,900 plus comprehensive benefits for the entry level CSR with rudimentary skill requirements like Grade 12 education or equivalent ... and the ability to perform general arithmetic functions!!!

6th grade students are expected to do arithmetic calculations. Working as an electrician requires much more studying, training, hands-on experience, knowledge and responsibility.

Then why does the ESA pay so much to entry level CSR with the ability to perform general arithmetic functions? When an average CSR pay rate in Ontario and Canada is 40% to 60% lower?!

As per, the average rate for a Customer Service Representative (CSR) in Canada is $13.93 per hour, as of Dec 2014. And entry level hourly rate is $10.51 Cad.

Customer Service Representative average hourly rate is $16.50 Cad. Source:

Customer service, information and related clerks (noc 1453) Toronto region: entry level rate is $11.00; median $17.39. Source:

Are you OK with this? Do you think it is fair? If not, then tell ESA about this via email

Ask your MPP.

Email the Mister directly Ms. Tracy MacCharles. Or visit web site of the Minister of Government and Consumer Services, which is accountable for the ESA activities.

Or do you have your own story of abuse, neglect, unfair treatment, overcharge, etc. to share publicly? Join us in a class action if you think they are parasites and sue them together with us!

When a bunch of abused folks speaks out, nothing happens.

If there are hundreds of us, we will prevail and restore the justice, common sense, and fairness!

Post a Comment

ESA will never give up high salaries and huge benefits untill we refuse to be their cash cows. They will milk us all to death if YOU & I don't fight them in court. So how committed are you to winning?

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Use full name, real or not. No links unless devoted to fighting the ESA.

If emailing, clearly state whether we can make your name and material public.

all content is based on experience of a particular corporation and
opinions and thoughts of this blog readers or members
any such opinion and all the content could be
absolutely wrong or unintentionally false

SECA - Small Electrical Contractor Association. We should create it in order to fight for what is just, fair and right

ECAO - Electrical Contractors Association of Ontario

CoAC - Contractor Advisory Council

OESC - Ontario Electrical Safety Code